Information Package / Course Catalogue
Professional Foreign Language I
Course Code: TRZM209
Course Type: Required
Couse Group: Short Cycle (Associate's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 2
Prt.: 0
Credit: 2
Lab: 0
ECTS: 2
Objectives of the Course

This course aims at teaching basic vocabulary about tourism, hotel management, accommodation, and conversations for communicting with guests at a hotel and restaurant.

Course Content

what is tourism, jobs at tourism, types of accommodation, check-in, the hotel room, taking orders at a restaurant, complaints and solutions, services and facilities at a hotel, check-out

Name of Lecturer(s)
Ins. Bilge Sevim OKUYAN
Learning Outcomes
1.Students are able to describe jobs at tourism.
2.Students are able to classify types of accommodation.
3.Students are able to communicate with guests during check-in.
4.Students are able to talk about facilities at a hotel and hotel room.
5.Students are able to communicate with guests during check-out.
Recommended or Required Reading
Weekly Detailed Course Contents
Week 1 - Theoretical
What is Tourism?
Week 2 - Theoretical
Jobs at Tourism
Week 3 - Theoretical
Jobs at Tourism
Week 4 - Theoretical
Types of Accommodation
Week 5 - Theoretical
Types of Accommodation
Week 6 - Theoretical
Check-in
Week 7 - Theoretical
The Hotel Room
Week 8 - Theoretical
Services and facilities at a hotel
Week 9 - Theoretical
Taking restaurant orders
Week 10 - Theoretical
Complaints & Solutions
Week 11 - Theoretical
Complaints & Solutions Writing Practice
Week 12 - Theoretical
Check-out
Week 13 - Theoretical
Check-out
Week 14 - Theoretical
Revision
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%40
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory140228
Assignment50210
Individual Work50210
Midterm Examination1011
Final Examination1011
TOTAL WORKLOAD (hours)50
Contribution of Learning Outcomes to Programme Outcomes
PÇ-1
PÇ-2
PÇ-3
PÇ-4
PÇ-5
OÇ-1
5
OÇ-2
OÇ-3
OÇ-4
OÇ-5
Adnan Menderes University - Information Package / Course Catalogue