Information Package / Course Catalogue
Hotel Management
Course Code: TRZM104
Course Type: Non Departmental Elective
Couse Group: Short Cycle (Associate's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 2
Prt.: 0
Credit: 2
Lab: 0
ECTS: 2
Objectives of the Course

With this course, the student; It is aimed to gain the competence to explain the basic concepts of hotel management and to manage the management and organization activities in hotel businesses.

Course Content

Introduction to the Hospitality Industry, Definition and Characteristics of Hotel Businesses, Classification of Hotel Businesses, Management in Hotel Businesses, Human Resources Management and Functions in Hotel Businesses, Marketing in Hotel Businesses, Functions of Other Departments in Hotel Businesses

Name of Lecturer(s)
Ins. Nurcan YILMAZ
Learning Outcomes
1.Explain the place and importance of hotel management in the tourism industry
2.Classifying hotel businesses according to their characteristics
3.Explain the organizational structure of hotel businesses
4.Explain the basic departments of hotel businesses and their functions
5.Have organizational skills in Hotel Businesses
Recommended or Required Reading
1.Hotel Management - Prof. Dr. Meryem AKOĞLAN KOZAK
2.Hotel Management and Management - Asst. Assoc. Dr. Zeki AKINCI
Weekly Detailed Course Contents
Week 1 - Theoretical
Introduction to the Hospitality Industry
Week 2 - Theoretical
Classification and Characteristics of Hotel Businesses
Week 3 - Theoretical
Establishment Selection in Hotel Businesses
Week 4 - Theoretical
Management in Hotel Businesses
Week 5 - Theoretical
Human Resources Management in Hotel Businesses
Week 6 - Theoretical
Marketing in Hotel Businesses
Week 7 - Theoretical
Customer Relationship Management in Hotel Businesses
Week 8 - Intermediate Exam
Midterm Exam
Week 9 - Theoretical
Accounting in Hotel Businesses
Week 10 - Theoretical
Financial Management in Hotel Businesses
Week 11 - Theoretical
Rooms Division Services in Hotel Businesses
Week 12 - Theoretical
Food and Beverage Services Management in Hotel Businesses
Week 13 - Theoretical
Animation and Entertainment Services Management in Hotel Businesses
Week 14 - Theoretical
Technical Service and Security Services in Hotel Businesses
Week 15 - Theoretical
Outsourcing in Hotel Businesses
Week 16 - Theoretical
Hotel Management General Course Review
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%40
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory140228
Individual Work100220
Midterm Examination1011
Final Examination1011
TOTAL WORKLOAD (hours)50
Contribution of Learning Outcomes to Programme Outcomes
PÇ-1
PÇ-2
PÇ-3
PÇ-4
PÇ-5
PÇ-6
PÇ-7
PÇ-8
PÇ-9
PÇ-10
PÇ-11
PÇ-12
PÇ-13
OÇ-1
5
4
3
2
3
1
OÇ-2
5
3
5
3
2
1
1
OÇ-3
5
4
5
2
5
1
1
3
OÇ-4
5
3
5
2
5
3
3
3
OÇ-5
5
4
5
4
5
3
2
4
5
Adnan Menderes University - Information Package / Course Catalogue