Information Package / Course Catalogue
Room Transaction at Front Office
Course Code: TRZM156
Course Type: Area Elective
Couse Group: Short Cycle (Associate's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 2
Prt.: 0
Credit: 2
Lab: 0
ECTS: 2
Objectives of the Course

It is aimed to gain qualifications related to room transactions

Course Content

Room control, VIP guests, Guests requests, Room types, Room allocation

Name of Lecturer(s)
Learning Outcomes
1.Controling room transaction
2.Controling reservation
3.Controling room sales
4.To comprehend room types
5.Learn room blockage
Recommended or Required Reading
Weekly Detailed Course Contents
Week 1 - Theoretical
Room check with housekeeper report
Week 2 - Theoretical
VIP guests
Week 3 - Theoretical
Indulging guests requests
Week 4 - Theoretical
Room folios
Week 5 - Theoretical
Determining problems on room folios
Week 6 - Theoretical
Room types
Week 7 - Theoretical
Room allocation
Week 8 - Intermediate Exam
Mid term exam
Week 9 - Theoretical
Preparation before guests' check in
Week 10 - Theoretical
Documents using for room transactions
Week 11 - Theoretical
Hotel forecast
Week 12 - Theoretical
Reservation and types of reservation
Week 13 - Theoretical
Reservation process
Week 14 - Theoretical
Overbooking
Week 15 - Theoretical
Room Check out procedure
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%40
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory140228
Midterm Examination110111
Final Examination110111
TOTAL WORKLOAD (hours)50
Contribution of Learning Outcomes to Programme Outcomes
PÇ-1
PÇ-2
PÇ-3
PÇ-4
PÇ-5
OÇ-1
5
OÇ-2
OÇ-3
OÇ-4
OÇ-5
Adnan Menderes University - Information Package / Course Catalogue