
| Course Code | : REH310 |
| Course Type | : Required |
| Couse Group | : First Cycle (Bachelor's Degree) |
| Education Language | : Turkish |
| Work Placement | : N/A |
| Theory | : 0 |
| Prt. | : 14 |
| Credit | : 7 |
| Lab | : 0 |
| ECTS | : 7 |
It is aimed to obtain general information about customer relations, how to do daily operations, tour leadership and tourist guiding as well as marketing by working at a A Class Travel Agent.
Basic procedure of the agency; Departments and their duties; Staff’s duties and responsibilities; Determining costs; Costumer relations management; Doing daily operations