Information Package / Course Catalogue
Traineeship
Course Code: REH310
Course Type: Required
Couse Group: First Cycle (Bachelor's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 0
Prt.: 14
Credit: 7
Lab: 0
ECTS: 7
Objectives of the Course

It is aimed to obtain general information about customer relations, how to do daily operations, tour leadership and tourist guiding as well as marketing by working at a A Class Travel Agent.

Course Content

Basic procedure of the agency; Departments and their duties; Staff’s duties and responsibilities; Determining costs; Costumer relations management; Doing daily operations

Name of Lecturer(s)