
| Course Code | : REH310 |
| Course Type | : Required |
| Couse Group | : First Cycle (Bachelor's Degree) |
| Education Language | : Turkish |
| Work Placement | : N/A |
| Theory | : 0 |
| Prt. | : 14 |
| Credit | : 7 |
| Lab | : 0 |
| ECTS | : 7 |
It is aimed to obtain general information about customer relations, how to do daily operations, tour leadership and tourist guiding as well as marketing by working at a A Class Travel Agent.
Basic procedure of the agency; Departments and their duties; Staff’s duties and responsibilities; Determining costs; Costumer relations management; Doing daily operations
| 1. | Learns the basic principles of tourist guiding. |
| 2. | Recognizes the similarities and differences between theory and practice by seeing the things they have learned in the theoretical course practically. |
| 3. | Recognizes the advantages and disadvantages of the profession by having the opportunity to work together with tourist guides. |
| 4. | Gets information about preparation and implementation of daily tours. |
| 5. | Learns how to make transfer organization. |
| 6. | Gets information about tour organization and ticket sales. |
| 1. | Information meeting organized by the instructor. |
| 2. | Internship guide prepared by the internship coordinator. |
| Type of Assessment | Count | Percent |
|---|---|---|
| Practice | 75 | %100 |
| Activities | Count | Preparation | Time | Total Work Load (hours) |
|---|---|---|---|---|
| Lecture - Practice | 75 | 0 | 2 | 150 |
| Land Work | 25 | 1 | 0 | 25 |
| TOTAL WORKLOAD (hours) | 175 | |||
PÇ-1 | PÇ-2 | PÇ-3 | PÇ-4 | PÇ-5 | PÇ-6 | PÇ-7 | PÇ-8 | PÇ-9 | PÇ-10 | PÇ-11 | PÇ-12 | PÇ-13 | PÇ-14 | PÇ-15 | PÇ-16 | |
OÇ-1 | 5 | 5 | 5 | 4 | 4 | 3 | 2 | 5 | 1 | 4 | 5 | 3 | 5 | 3 | 5 | 5 |
OÇ-2 | 5 | 5 | 5 | 4 | 4 | 3 | 3 | 5 | 1 | 4 | 5 | 3 | 5 | 3 | 5 | 5 |
OÇ-3 | 4 | 3 | 5 | 5 | 3 | 4 | 3 | 5 | 1 | 4 | 5 | 3 | 5 | 4 | 5 | 5 |
OÇ-4 | 4 | 5 | 5 | 4 | 5 | 4 | 3 | 5 | 1 | 4 | 5 | 3 | 5 | 4 | 5 | 5 |
OÇ-5 | 4 | 5 | 5 | 4 | 5 | 4 | 3 | 5 | 1 | 4 | 5 | 3 | 5 | 4 | 5 | 5 |
OÇ-6 | 4 | 5 | 5 | 4 | 5 | 4 | 3 | 5 | 1 | 4 | 5 | 3 | 5 | 4 | 5 | 5 |