Information Package / Course Catalogue
Conflict Management and Discussion Techniques
Course Code: İK253
Course Type: Area Elective
Couse Group: First Cycle (Bachelor's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 3
Prt.: 0
Credit: 3
Lab: 0
ECTS: 6
Objectives of the Course

Give information about negotation and conflict management.

Course Content

Negotiation, Meaning of Negotiation, Conflict Management, Negotiation and Conflict Management, Cooperation, Agreement

Name of Lecturer(s)
Prof. Mustafa KESEN
Learning Outcomes
1.Obtaining knowledge about conflict and challenge.
2.Understanding the concept of conflict.
3.To be able to discuss the causes of challenges and conflicts.
4.Obtaining knowledge about complex structures of challenges and conflicts.
5.Obtaining knowledge about the negotiation process.
6.comprehending conflict resolution strategies
Recommended or Required Reading
1. Randall K. STUTMAN, Joseph P. FOLGER, Marshall Scott POOL, Çatışma Yönetimi, Nobel Akademik Yayıncılık, 2013.
2.Himes, J. S. (2008). Conflict and conflict management. University of Georgia Press.
Weekly Detailed Course Contents
Week 1 - Theoretical
Understanding conflict and contradiction
Week 2 - Theoretical
Meaning of conflict
Week 3 - Theoretical
Causes of conflict and contradictions
Week 4 - Theoretical
Positive - Negative conflicts
Week 5 - Theoretical
The Complex Structure of Conflict and Contradictions
Week 6 - Theoretical
Conflict management - Stages
Week 7 - Theoretical
Strategies of Conflict Management
Week 8 - Theoretical
Mediation in Conflict Management
Week 9 - Theoretical
Anger Management in Conflict Management
Week 10 - Theoretical
Negotiation Process
Week 11 - Theoretical
Cooperation and Reconciliation
Week 12 - Theoretical
Competition, Win/Win, Wİn/Lose Strategies
Week 13 - Theoretical
Communication in Conflict Management
Week 14 - Theoretical
Leadership Styles in Conflict Management
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%40
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory132365
Individual Work130339
Midterm Examination120121
Final Examination125126
TOTAL WORKLOAD (hours)151
Contribution of Learning Outcomes to Programme Outcomes