Information Package / Course Catalogue
Protocol Management and Code of Conduct
Course Code: İLT455
Course Type: Area Elective
Couse Group: First Cycle (Bachelor's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 3
Prt.: 0
Credit: 3
Lab: 0
ECTS: 5
Objectives of the Course

Providing some acquisition of knowledge by explaining what the concepts of etiquette and protocol are, teaching basic protocol as well as manners, and ensuring the application of protocol rules in business life while speaking, sitting and standing up, in the presence of a supervisor, in the presence of guests, and even in meetings.

Course Content

Official media protocol rules and social conduct rules that must be followed.

Name of Lecturer(s)
Learning Outcomes
1.Explains the concepts of etiquette and protocol.
2.Applies basic rules of etiquette and protocol.
3.He/She applies rules of etiquette and protocol when speaking and writing.
4.Applies etiquette and protocol rules that are valid in various settings.
5.They master the rules of manners, politeness, etiquette, and grace.
Recommended or Required Reading
1.AYTÜRK, Nihat (2014). Protokol Yönetimi.
2.TECİMER, Yasemin (2016). Kamusal Alanda Protokol Kuralları.
Weekly Detailed Course Contents
Week 1 - Theoretical
Protocol and Social Behavior Rules
Week 2 - Theoretical
Basic Principles of the Protocol
Week 3 - Theoretical
Protocol Types and Hierarchies
Week 4 - Theoretical
Protocol Rules at the Workplace
Week 5 - Theoretical
Job Interview
Week 6 - Theoretical
Welcome rules
Week 7 - Theoretical
farewell rules
Week 8 - Theoretical
Protocol Rules to Follow When Using the Telephone
Week 9 - Theoretical
Protocol Writings
Week 10 - Theoretical
Invitation Protocol
Week 11 - Theoretical
Visit Protocol
Week 12 - Theoretical
Protocol Rules to Be Followed in Meetings
Week 13 - Theoretical
Dress Code in Protocol
Week 14 - Theoretical
Vehicle and Flag Protocol
Assessment Methods and Criteria
Type of AssessmentCountPercent
Attending Lectures5%5
Quiz1%10
Midterm Examination1%25
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory106060
Quiz1000
Midterm Examination103030
Final Examination103535
TOTAL WORKLOAD (hours)125
Contribution of Learning Outcomes to Programme Outcomes
PÇ-1
PÇ-2
PÇ-3
PÇ-4
PÇ-5
PÇ-6
PÇ-7
PÇ-8
PÇ-9
PÇ-10
PÇ-11
PÇ-12
PÇ-13
PÇ-14
PÇ-15
PÇ-16
PÇ-17
PÇ-18
PÇ-19
PÇ-20
PÇ-21
PÇ-22
PÇ-23
PÇ-24
PÇ-25
OÇ-1
4
2
1
1
1
5
OÇ-2
1
1
1
1
1
5
OÇ-3
2
1
3
1
1
2
1
5
1
5
1
OÇ-4
1
1
2
1
1
2
1
5
1
5
1
OÇ-5
1
1
1
1
1
1
1
5
1
5
1
Adnan Menderes University - Information Package / Course Catalogue
2026