Information Package / Course Catalogue
| Course Code | : DHF155 |
| Course Type | : Area Elective |
| Couse Group | : First Cycle (Bachelor's Degree) |
| Education Language | : Turkish |
| Work Placement | : N/A |
| Theory | : 1 |
| Prt. | : 0 |
| Credit | : 1 |
| Lab | : 0 |
| ECTS | : 1 |
The aim of this course is to improve students’ interpersonal communication skills, teach effective verbal and non-verbal communication methods, and develop professional communication, trust-building, and empathy skills in dentist-patient interactions.
This course covers the basic concepts of communication, communication processes, verbal and non-verbal communication, active listening, empathy, feedback, interpersonal communication skills, dentist-patient communication, teamwork communication, communication barriers, conflict management, and effective communication strategies in professional life. Healthcare communication examples and case analyses are also discussed.
| 1. | Explains the basic concepts of communication. |
| 2. | Describes verbal and non-verbal communication techniques. |
| 3. | Applies active listening and feedback skills. |
| 4. | Evaluates the importance of empathy in communication |
| 5. | Uses effective methods in dentist-patient communication. |
| 6. | Analyzes communication barriers and develops solutions. |
| 7. | Develops effective communication strategies for professional practice. |
| 1. | Dökmen, Ü. İletişim Çatışmaları ve Empati |
| 2. | Gordon, T. Teacher Effectiveness Training / Effective Communication Skills |
| Type of Assessment | Count | Percent |
|---|---|---|
| Attending Lectures | 1 | %5 |
| Quiz | 1 | %5 |
| Midterm Examination | 1 | %30 |
| Final Examination | 1 | %60 |
| Activities | Count | Preparation | Time | Total Work Load (hours) |
|---|---|---|---|---|
| Lecture - Theory | 14 | 0 | 1 | 14 |
| Quiz | 1 | 2 | 1 | 3 |
| Midterm Examination | 1 | 3 | 1 | 4 |
| Final Examination | 1 | 6 | 1 | 7 |
| TOTAL WORKLOAD (hours) | 28 | |||