Information Package / Course Catalogue
Human Resources Management in Tourism Business
Course Code: TUR512
Course Type: Area Elective
Couse Group: Second Cycle (Master's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 3
Prt.: 0
Credit: 3
Lab: 0
ECTS: 5
Objectives of the Course

Understanding the importance of human researches in tourism business and its functions, to know how to arise productivity and functionality.

Course Content

The importance of human researches in tourism business, planning human researches in tourism business, choosing employee, performance evaluation, career planning, wages, personnel training, health and safety of employees.

Name of Lecturer(s)
Prof. Ülker ÇOLAKOĞLU
Learning Outcomes
1.To designate need of employee by working analysis and job design
2.Choosing appropriate employees
3.Designing training programs in tourism establishments
4.Performance measurements of employees and evaluation
5.Creating wage system
Recommended or Required Reading
1.Demir, C., Konaklama İşletmelerinde İnsan Kaynakları Yönetimi, Nobel yayıncılık, İzmir, 2005.
2.Uyargil, C., vd., İnsan Kaynakları Yönetimi, Beta Yayıncılık, İstanbul, 2010.
3.Çolakoğlu, O.E., ve Ü. Çolakoğlu., Seyahat Acentaları Yönetimi, Detay Yayıncılık, Ankara, 2007.
4.Çolakoglu, Ü. Ve O.E. Çolakoğlu, Stratejik Yönetim ve Turizmde Uygulamaları, Detay Yayıncılık, Ankara, 2010.
5.Ulusal ve uluslararası akademik dergiler(Anatolia, Soid, Stad, Journal of Tourism Researches , Tourism Management v.d.)
Weekly Detailed Course Contents
Week 1 - Theoretical
Basic terminology of human resources
Week 1 - Preparation Work
Researching
Week 2 - Theoretical
Job analysis
Week 2 - Preparation Work
Researching
Week 3 - Theoretical
Job design
Week 3 - Preparation Work
Researching
Week 4 - Theoretical
Human resource planning
Week 4 - Preparation Work
Researching
Week 5 - Theoretical
Choosing employees and work placement
Week 5 - Preparation Work
Researching
Week 6 - Theoretical
Training and improving
Week 6 - Preparation Work
Researching
Week 7 - Theoretical
Performance measurement
Week 7 - Preparation Work
Researching
Week 8 - Theoretical
Wages and wage systems
Week 8 - Preparation Work
Researching
Week 9 - Theoretical
Encouragement and rewards management
Week 9 - Preparation Work
Researching
Week 10 - Theoretical
Labor unions
Week 10 - Preparation Work
Researching
Week 11 - Theoretical
Collective bargaining
Week 11 - Preparation Work
Researching
Week 12 - Theoretical
Personnel turnovers, reasons and results
Week 12 - Preparation Work
Researching
Week 13 - Theoretical
Health and safety of employees
Week 13 - Preparation Work
Researching
Week 14 - Theoretical
Social responsibility and ethics in tourism business
Week 14 - Preparation Work
Researching
Assessment Methods and Criteria
Type of AssessmentCountPercent
Final Examination1%60
Assignment4%20
Term Assignment2%20
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory151245
Assignment38127
Term Project215132
Final Examination120121
TOTAL WORKLOAD (hours)125
Contribution of Learning Outcomes to Programme Outcomes
PÇ-1
PÇ-2
PÇ-3
PÇ-4
PÇ-5
OÇ-1
4
3
4
3
4
OÇ-2
3
4
3
4
3
OÇ-3
4
3
4
3
4
OÇ-4
4
3
4
3
4
OÇ-5
4
4
4
4
4
Adnan Menderes University - Information Package / Course Catalogue
2026