Information Package / Course Catalogue
| Course Code | : HES544 |
| Course Type | : Area Elective |
| Couse Group | : Second Cycle (Master's Degree) |
| Education Language | : Turkish |
| Work Placement | : N/A |
| Theory | : 2 |
| Prt. | : 0 |
| Credit | : 2 |
| Lab | : 0 |
| ECTS | : 4 |
The aim of this course is to create awareness of quality and demonstrate the techniques used to improve the service quality in nursing.
The concept of quality, the importance of quality in terms of health services, quality management processes in nursing services, quality studies in nursing, total quality management concept, total quality management in nursing, Accreditation, Standardization
| 1. | Defining the basic concepts related to the concept of quality in nursing services |
| 2. | Understanding the importance of quality studies in nursing |
| 3. | Following nursing quality studies |
| 4. | Knowing nursing care quality indicators |
| 5. | Being able to manage the quality process in nursing |
| 1. | Baykal Ü, Türkmen E. (2014). Hemşirelik Hizmetleri Yönetimi, Akademi Basın Yayın, İstanbul. |
| 2. | Eren E. (2013). Yönetim ve Organizasyon (Çağdaş ve Küresel Yaklaşımlar), 11. Baskı Beta Basım Yayın, İstanbul. |
| 3. | Eren E. (2015). Örgütsel Davranış ve Yönetim Psikolojisi, 15. Baskı Beta Basım Yayın, İstanbul. |
| 4. | Koçel, T. (2015). İşletme Yöneticiliği, 16. Baskı, Beta Basım Yayın, İstanbul. |
| 5. | Özevren, M. (1997). Toplam Kalite Yönetimi, Temel Kavramlar ve Uygulamalar, Alfa Basım Yayım Dağıtım, İstanbul. |
| 6. | Sanders, A.D. et all. (1998). ISO 9000 Nedir? Niçin? Nasıl?. Çeviren: Yenersoy G.), Rota Yayın Yapım Tanıtım Ticaret Ltd. Şti. İstanbul. |
| 7. | Sur H, Palteki T. (ed.) (2013). Hastane Yönetimi, Nobel Tıp Kitapevleri, İstanbul. |
| 8. | Swansburg, R.C. and Swansburg, R.J. (1999). Introductory Management and Leadership for Nurses, Second Edition. Jones and Bartlett Publishers, Toronto, Canada |
| Type of Assessment | Count | Percent |
|---|---|---|
| Presentation | 1 | %20 |
| Midterm Examination | 1 | %20 |
| Final Examination | 1 | %60 |
| Activities | Count | Preparation | Time | Total Work Load (hours) |
|---|---|---|---|---|
| Lecture - Theory | 14 | 1 | 1 | 28 |
| Individual Work | 3 | 2 | 2 | 12 |
| Midterm Examination | 1 | 24 | 1 | 25 |
| Final Examination | 1 | 32 | 1 | 33 |
| TOTAL WORKLOAD (hours) | 98 | |||
PÇ-1 | PÇ-2 | PÇ-3 | PÇ-4 | PÇ-5 | PÇ-6 | PÇ-7 | PÇ-8 | PÇ-9 | PÇ-10 | PÇ-11 | PÇ-12 | |
OÇ-1 | 2 | 5 | 3 | 4 | 1 | 4 | 2 | 1 | 1 | 4 | 1 | 1 |
OÇ-2 | 4 | 2 | 3 | 5 | 2 | 4 | 4 | 2 | 2 | 4 | 4 | 1 |
OÇ-3 | 4 | 3 | 3 | 4 | 5 | 2 | 5 | 3 | 1 | 4 | 4 | 4 |
OÇ-4 | 4 | 3 | 3 | 4 | 5 | 3 | 4 | 3 | 3 | 2 | 4 | 3 |
OÇ-5 | 4 | 3 | 3 | 4 | 4 | 4 | 3 | 3 | 2 | 2 | 3 | 3 |