Information Package / Course Catalogue
Team Building and Communication Skills
Course Code: ÜKK109
Course Type: Area Elective
Couse Group: Short Cycle (Associate's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 1
Prt.: 1
Credit: 2
Lab: 0
ECTS: 2
Objectives of the Course

The aim of the Team Building and Communication Skills course is to enable students to develop individual and organizational communication skills, communicate effectively in professional environments, adapt to teamwork, and solve communication and collaboration problems encountered in the workplace. The course also aims to provide students with knowledge and skills in leadership, conflict management, problem solving, professional ethics, and digital communication.

Course Content

This course covers the fundamental concepts of communication, types of communication, interpersonal communication, effective communication skills, active listening, empathy, feedback techniques, written and oral communication methods, workplace communication, teamwork, team building and adaptation processes, leadership, motivation, conflict management, problem-solving methods, digital communication tools, AI-supported communication systems, professional communication practices in business life, and case studies.

Name of Lecturer(s)
Learning Outcomes
1.Explains the fundamental concepts, types, and importance of communication in professional life.
2.Communicates professionally by effectively using oral, written, and digital communication tools.
3.Participates effectively in teamwork processes and applies collaboration, adaptation, and communication skills within teams.
4.Analyzes communication problems, conflicts, and team disagreements encountered in professional environments and develops appropriate solutions.
5.Evaluates individual and organizational communication processes by considering leadership, professional ethics, and professional conduct principles.
Recommended or Required Reading
1.Cüceloğlu, D. (2020). Communication competencies. Remzi Publishing.
2.Baltaş, A., & Baltaş, Z. (2021). The art of understanding people. Remzi Publishing.
3.Eren, E. (2022). Organizational behavior and management psychology. Beta Publishing.
4.Yıldız, S., & Bakan, İ. (2021). Teamwork and team management. Nobel Academic Publishing.
5.Özkalp, E., & Kırel, Ç. (2022). Organizational behavior. Ekin Publishing.
Weekly Detailed Course Contents
Week 1 - Theoretical & Practice
Introduction to Communication and Basic Concepts. The definition, elements, process, and importance of communication in daily life and professional environments are examined.
Week 2 - Theoretical & Practice
Types of Communication. Verbal, nonverbal, written, and visual communication types and their areas of application.
Week 3 - Theoretical & Practice
Effective Communication Skills. Active listening, empathy, feedback, and effective communication techniques are studied through practical examples.
Week 4 - Theoretical & Practice
Interpersonal Communication. Interpersonal communication processes, communication barriers, and trust-building methods are evaluated.
Week 5 - Theoretical & Practice
Communication in Business Life. Communication practices in organizational environments, customer relations, supervisor-subordinate relationships, and business ethics are discussed.
Week 6 - Theoretical & Practice
Written Communication and Business Correspondence. Formal correspondence, e-mail etiquette, report preparation, and professional writing techniques are examined.
Week 7 - Theoretical & Practice
Oral Communication and Presentation Techniques. Effective speaking, body language, presentation preparation, and public speaking skills are developed.
Week 8 - Theoretical & Practice
Team Concept and Teamwork. The concepts of teams and groups, team member roles, and the fundamental principles of effective teamwork are explored.
Week 9 - Theoretical & Practice
Team Building and Organizational Adaptation. Team formation processes, organizational culture, motivation, and employee adaptation are discussed.
Week 10 - Theoretical & Practice
Leadership and Team Management. Leadership concepts, leadership styles, motivation techniques, and team management practices are examined.
Week 11 - Theoretical & Practice
Conflict Management and Problem Solving. Causes of workplace conflicts, conflict resolution methods, and problem-solving techniques are evaluated.
Week 12 - Theoretical & Practice
Impact of Technological Tools on Communication. Digital communication tools, online meeting systems, social media, and AI-supported communication technologies are examined.
Week 13 - Theoretical & Practice
Professional Communication Practices in Business Life. Job interviews, professional representation, networking, and career communication practices are discussed.
Week 14 - Theoretical & Practice
Graphics and VisCase Studies and Applications. Practical exercises based on teamwork, communication, and workplace scenarios are conducted, followed by an overall evaluation.ual Tools in Communication
Assessment Methods and Criteria
Type of AssessmentCountPercent
Assignment1%10
Term Assignment1%10
Midterm Examination1%20
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory140114
Lecture - Practice140114
Assignment1202
Term Project1426
Midterm Examination1516
Final Examination1718
TOTAL WORKLOAD (hours)50
Contribution of Learning Outcomes to Programme Outcomes
PÇ-1
PÇ-2
PÇ-3
PÇ-4
PÇ-5
PÇ-6
PÇ-7
PÇ-8
PÇ-9
PÇ-10
PÇ-11
PÇ-12
PÇ-13
PÇ-14
PÇ-15
OÇ-1
2
1
1
1
2
3
2
4
3
2
1
1
OÇ-2
1
1
1
2
2
3
3
5
4
3
1
1
OÇ-3
1
2
1
1
2
4
5
4
3
3
1
2
OÇ-4
1
2
1
1
2
5
4
3
3
3
1
4
OÇ-5
1
3
1
2
3
4
4
4
3
4
1
3
Adnan Menderes University - Information Package / Course Catalogue
2026