Information Package / Course Catalogue
Academic Information
Education System
Call Center Services - Regular Education
Education System
The lessons are given in terms. The education given is evaluated by mid-term exam.s, final and make up exam. The student needs to success all the lessons in the programme, should get minimum 120 ECTS and should intern 30 work days in order to graduate.
Terms of Exchange and Transition Programs
Program students who have undergone a successful education process can study in another program simultaneously with the program they have read if they meet the conditions specified in the relevant Double Major-Minor regulations. Students who successfully complete the Double Major-Minor Program are entitled to two separate diplomas / certificates.
Qualification Awarded
Graduates of this program are given the title of "Call Center Services Professional ”.
Specific Admission Requirements
Within the scope of the regulations determined by the Higher Education Council (YÖK), this program is made with the central examination system called student acceptance ÖSYS. The students are placed in the relevant programs by the Student Selection and Placement Center according to the papers they receive from this examination after they announce the program preferences they want to study.
Specific Arrangements For Recognition Of Prior Learning
Aydın Adnan Menderes University Students attending Buharkent Vocational School may be exempted from certain courses within the framework of certain regulations. If the content of the course taken at another institution is in accordance with the content of the course given at Buharkent Vocational School and is approved by the Vocational School Administration, the student may be exempted from that requirement.
Profile of The Programme
The Call Center Services Program offers a two-year training after high school. Program students are selected from the high school graduates through the central examination held by the Student Selection and Placement Center (ÖSYM). Approximately 50 students are admitted to the program each year. Students must take and pass each compulsory course. In addition, the student must complete an internship covering 30 working days in order to graduate.
Occupational Profiles of Graduates With Examples
Call Center Services Program students can work in public institutions and private sector enterprises.
Access to Further Studies
Students who graduate from this program may pursue undergraduate programs in accordance with established rules.
Examination Regulations, Assessment and Grading
The courses are given in semesters and the given education is evaluated with midterm, final and make-up exams. Measurement and evaluation Aydın Adnan Menderes University is Based on Associate Degree and Undergraduate Education and Examination Regulations.
Graduation Requirements
In order to graduate from the program, the student has to complete all the courses in the program, to provide a minimum of 120 ECTS credits and to do an internship of 30 working days.
Work Placement
30 working days internship obligation is required.
Adnan Menderes University - Information Package / Course Catalogue