Information Package / Course Catalogue
Personal Development in Call Centers
Course Code: ÇMH122
Course Type: Area Elective
Couse Group: Short Cycle (Associate's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 2
Prt.: 0
Credit: 2
Lab: 0
ECTS: 2
Objectives of the Course

With this course, students will be qualified to develop their professional competences.

Course Content

Communication in business environment - Professional equipment - Behavior patterns - Professional competences - Contact communication principles

Name of Lecturer(s)