Information Package / Course Catalogue
Professional Ethics in Call Centers
Course Code: ÇMH227
Course Type: Area Elective
Couse Group: Short Cycle (Associate's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 3
Prt.: 0
Credit: 3
Lab: 0
ECTS: 3
Objectives of the Course

This derste is aimed to gain proficiency in professional ethics.

Course Content

Concept of ethics and morality, concept of social responsibility, unethical behaviors and evaluation of their results.

Name of Lecturer(s)