Information Package / Course Catalogue
Conflict and Stress Management Techniques
Course Code: ÇMH117
Course Type: Area Elective
Couse Group: Short Cycle (Associate's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 3
Prt.: 0
Credit: 3
Lab: 0
ECTS: 3
Objectives of the Course

The main objective of the "Conflict and Stress" course is to introduce students to the basic concepts, theories and skills of conflict and stress management. By learning conflict resolution strategies and stress reduction techniques, students will be able to apply them more effectively in both their personal and professional lives. This course aims to enable students to become more resilient to challenges, communicate more effectively with others and manage conflict more effectively.

Course Content

The course "Conflict and Stress" deals with conflict and stress management issues from a broad perspective. The conflict section includes types of conflict, conflict theories, conflict resolution strategies and communication skills. The stress section covers sources of stress, stress theories, physical and psychological effects of stress, and stress reduction techniques. In addition, the course also examines the impact of conflict and stress on the workplace and personal life.

Name of Lecturer(s)
Learning Outcomes
1.It identifies and uses effective strategies for managing and resolving different types of conflict
2.Uses effective communication skills to prevent and resolve conflict.
3.Understand the physical and psychological effects of stress and provide examples of various techniques to reduce stress
4.Uses effective strategies to cope with conflict and stress in the workplace
5.They understand the importance of ethics and responsibilities in conflict and stress management and interpret them according to their own practices.
Recommended or Required Reading
1.Stress in Business Life (Güler Tozkoparan)
Weekly Detailed Course Contents
Week 1 - Theoretical
Course Introduction - Overview of Conflict and Stress Management
Week 2 - Theoretical
The Concept of Conflict: Definitions, Types and Theories
Week 3 - Theoretical
Sources and Dynamics of Conflict
Week 4 - Theoretical
Communication and Conflict: Effective Communication Skills
Week 5 - Theoretical
Conflict Resolution Strategies - 1
Week 6 - Theoretical
Conflict Resolution Strategies - 2
Week 7 - Theoretical
The Concept of Stress: Definitions, Types and Theories
Week 8 - Theoretical
The Concept of Stress: Definitions, Types and Theories (Midterm exam evaluation)
Week 9 - Theoretical
Physical and Psychological Effects of Stress
Week 10 - Theoretical
Stress Reduction Techniques - 1
Week 11 - Theoretical
Stress Reduction Techniques - 2
Week 12 - Theoretical
Conflict and Stress at Work: Effects and Management
Week 13 - Theoretical
Ethics and Responsibilities in Conflict and Stress Management
Week 14 - Theoretical
Sources and Dynamics of Stress
Assessment Methods and Criteria
Type of AssessmentCountPercent
Attending Lectures1%10
Quiz1%10
Midterm Examination1%20
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory201428
Assignment50735
Midterm Examination1516
Final Examination1516
TOTAL WORKLOAD (hours)75
Contribution of Learning Outcomes to Programme Outcomes
PÇ-1
PÇ-2
PÇ-3
PÇ-4
PÇ-5
PÇ-6
PÇ-7
PÇ-8
PÇ-9
PÇ-10
OÇ-1
3
2
5
3
4
1
OÇ-2
2
1
4
5
3
1
OÇ-3
3
1
2
5
2
2
2
OÇ-4
3
2
5
3
4
2
1
OÇ-5
2
1
1
4
2
3
3
1
Adnan Menderes University - Information Package / Course Catalogue
2026